{"id":4771,"date":"2023-06-20T07:31:50","date_gmt":"2023-06-20T07:31:50","guid":{"rendered":"https:\/\/www.jc-training.de\/?post_type=product&#038;p=4771"},"modified":"2025-02-06T10:11:14","modified_gmt":"2025-02-06T09:11:14","slug":"kundenorientierung","status":"publish","type":"product","link":"https:\/\/www.jc-training.de\/en\/product\/kundenorientierung\/","title":{"rendered":"Kundenorientierung"},"content":{"rendered":"<div data-elementor-type=\"product-post\" data-elementor-id=\"4771\" class=\"elementor elementor-4771\" data-elementor-post-type=\"product\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-edf102f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"edf102f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-46595fa\" data-id=\"46595fa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41d67dd elementor-widget elementor-widget-text-editor\" data-id=\"41d67dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Frischer Wind im Kundenservice. Der Weg zum Kunden \u00fcber die eigene Pers\u00f6nlichkeit<\/strong><\/p><p>Erfolgreiches Gesch\u00e4ft bedingt eine gute Beziehungsarbeit. Diese Basis gr\u00fcndet auf unsereren pers\u00f6nlichen Werten und dem daraus resultierenden Verhalten. Die Verhaltensweisen, die wir zeigen, beruhen oftmals auf dem Bild, welches wir von uns selbst haben. Da wir nur selten dieses Bild mit der Sichtweise anderer auf uns abgleichen, kann es passieren, dass es zu Irritationen oder gar St\u00f6rungen im Kontakt mit anderen kommt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2a2c8c5\" data-id=\"2a2c8c5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-60422df elementor-widget elementor-widget-text-editor\" data-id=\"60422df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In diesem Seminar k\u00f6nnen die Teilnehmer selbst erleben, wie sich ihre Verhaltenweisen auf andere auswirken. Wir bieten das Umfeld um zu reflektieren und gegebenfalls neues Verhalten zu integrieren.<\/p><p>Wie und womit wirke ich auf Kunden?<br \/>Was sind die Anforderungen meines Unternehmens und welche Werte stehen dahinter?<br \/>Was sind meine Erfolgsfaktoren im Umgang mit Kunden?<br \/>Wie erkenne ich meine eigenen F\u00e4higkeiten\u00a0 im Kundenkontakt?<br \/>Wodurch kann ich meine pers\u00f6nlichen F\u00e4higkeiten f\u00f6rdern?<br \/>Welche Instrumente im Kundenkontakt gibt es?<br \/>Welche Auswirkungen haben meine Einstellungen auf mein Verhalten?<br \/>Welche Formulierungen k\u00f6nnen mich im Kontakt unterst\u00fctzen?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-433586ae elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"433586ae\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17c10996\" data-id=\"17c10996\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e54812 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e54812\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a87f03b\" data-id=\"a87f03b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-779b97f elementor--h-position-center elementor--v-position-middle elementor-arrows-position-inside elementor-pagination-position-inside elementor-widget elementor-widget-slides\" data-id=\"779b97f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;transition&quot;:&quot;slide&quot;,&quot;transition_speed&quot;:500}\" data-widget_type=\"slides.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\" dir=\"ltr\" data-animation=\"fadeInUp\">\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-a5b7b56 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"Smiling sales team working through presentation with manager\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><div class=\"elementor-slide-heading\">Kundenorientierung<\/div><div class=\"elementor-slide-description\">Beziehungen gestalten<\/div><\/div><\/div><\/div><div class=\"elementor-repeater-item-4bdf353 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"Diverse business people partners group negotiating at boardroom meeting.Multiethnic executive team discussing financial partnership agreement project strategy brainstorming sitting at table in office.\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><div class=\"elementor-slide-heading\">Kontakt<\/div><div class=\"elementor-slide-description\">souver\u00e4n, l\u00f6sungsorientiert<\/div><\/div><\/div><\/div><div class=\"elementor-repeater-item-4a7f3d4 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"Kunden im Verkaufsgespr\u00e4ch\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><div class=\"elementor-slide-heading\">Verhalten<\/div><div class=\"elementor-slide-description\">Die eigene Wirkkraft verst\u00e4rken<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Vorheriger Slide\" data-no-translation-aria-label=\"\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"N\u00e4chster Slide\" data-no-translation-aria-label=\"\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cc61a57 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cc61a57\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7808170\" data-id=\"7808170\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p align=\"center\">\u00a02 Tage<br 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